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Sitestar to manage
Desoto.net email after 2021
As we’ve notified
you over the past few months, we will be ending our
management of email service for Desoto.net near the
end of 2021. Sitestar will be assuming control of
Desoto.net email including billing and customer support.
Here’s some important information you need to
know:
If
you wish to continue with your Desoto.net email after
2021, you need to notify us if you haven't already
(email us: info@nationwideinc.com).
The
actual cutover date for Desoto.net will be in early
January, 2022. Continue to use your existing email
software and our webmail system until then. After
the cutover, you may need to change a few settings
in your email software:
- Make sure your Username or Account
login name is your full email address (i.e. JohnSmith@desoto.net).
It may be set that way already, but if not make
the change.
- Your password with Sitestar will
change, and we will notify you of your new password
before the switch. Our current system does not use
case-sensitive passwords, but Sitestar does and
they have more stringent password requirements.
- The mail server names (Incoming
and Outgoing) will remain mail.desoto.net.
- The link for webmail at Sitestar
is: https://webmail.sitestar.net.
- We
expect to be able to transfer any emails left on
our server in the Inbox to Sitestar. However, migrating
webmail folders is more difficult, so if you need
important messages from those, please let us know
in advance.
Sitestar will bill you for all email
services beginning January 1, 2022. Here are some
important links for Sitestar’s platform:
Most
of you will be fine with the first plan in the Email
Plan Options above. This provides 250M of storage
at $5/month but you must setup automatic payment for
6 month increments to avoid a $3 processing fee. Those
of you who need a larger mailbox size can choose an
alternate plan on the list (which do require 3 month
payments on auto-pay to avoid a processing fee). Sitestar
does offer discounts of $120/year on the plans for
5GB or higher if you pay yearly (this last special
offer must be specified in advance before the cutover).
While we will transfer your basic information (name,
address, phone and email information) to Sitestar,
we are not transferring any billing information such
as credit card numbers.
After
the cutover, login to Sitestar’s Customer Portal
at the above link using your primary email address
and new password. On the left click “Configure
Autopay” to enter your billing info (credit/debit
card, eCheck or Paypal).
Those of you who still have other
services with us or need to pay an old bill can do
so at http://payments.nationwideinc.com.
Sitestar’s
website is sitestar.net
and their contact info is on the “Contact Us”
link under the “About Us” tab. As we will
no longer have access to the Desoto.net domain after
the cutover, if you still need to contact us, please
use the email address: info@nationwideinc.com.
Thank you, once again, for the opportunity
to service your email needs over the past decades!
Best Regards,
The
Staff of Nationwide Computer Systems, Inc. (Desoto.net)
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